customer survey

We're keen to know what you think about Maximum Designs and our services so if you have the time, please complete the survey below. Your opinion means a lot to us!

Your Name:
Your email:
Your Company:
 
Key: 1 = terrible / disagree, 10 = excellent / agree.
 1. Overall how satisfied are you with Maximum Designs?
 1  2  3  4  5  6  7  8  9  10
 
 2. How did you hear about Maximum Designs?
 
 3. Are we easy to get hold of?
 1  2  3  4  5  6  7  8  9  10
 
 4. What is your preferred method of communication?
   email
   MSN
   Phone
   Fax
   Post
 
 5. Do we answer your questions promptly?
 1  2  3  4  5  6  7  8  9  10
 
 6. How could we improve our communications?
 
 7. Do we listen to your needs?
 1  2  3  4  5  6  7  8  9  10
 
 8. Do we update your website when and how you ask?
 1  2  3  4  5  6  7  8  9  10
 
 9. How do you rate our:
 Graphics
 1  2  3  4  5  6  7  8  9  10
 Designs
 1  2  3  4  5  6  7  8  9  10
 Navigation
 1  2  3  4  5  6  7  8  9  10
 
 10. Does your website meet your requirements?
 1  2  3  4  5  6  7  8  9  10
 
 11. Is your website easy to find on the Internet?
 1  2  3  4  5  6  7  8  9  10
 Don't Know
 
 12. How does your website compare to your main competitor's?
  (1=worse, 10=better)
 1  2  3  4  5  6  7  8  9  10
 
 13. Would you ever recommend Maximum Designs to someone else?
 Yes  No
 
 14. How could Maximum Designs be better for your company?
 
 15. Would you like to receive any information on the following services we offer?
  Website Design
  e-commerce Websites
  Bespoke Database Programming
  Content Management Systems (CMS)
  Domain Name Registration and Management
  Standard and Secure Website Hosting
  Website Reporting and Statistics
  Search Engine Optimisation and Registration
  Animated Gif/Flash Banners
  Print Media (leaflets, brochures etc.)
  Digital Photography (Products, Offices etc.)
  Multimedia CDs and DVDs

  16. Any Further Comments?


 

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